Frequently Asked Questions

Here at Reflect & Be, I understand that reaching out for counselling can feel daunting. Below are some of the questions parents and clients often ask. If you can’t find what you’re looking for though, please contact me.

About Counselling

What type of counselling do you offer?
I offer person-centred, integrative counselling and talking therapy for adults. We can meet in-person at a therapy room in Bushey, near Watford in Hertfordshire or online via secure video call. I specialise in depression, anxiety, postnatal mental health, bereavement, parenting challenges, and family life. Learn more about my areas of support here.

Who can benefit from your services?
Anyone seeking support with their mental health, emotional wellbeing, parenting, or family challenges. I work 1:1 with adults in Bushey or online.

Is counselling confidential?
Yes. Everything you share in sessions is confidential, except where there is a legal requirement to report risk of harm to yourself or others.

Sessions

How long are sessions?
Sessions typically last 50 minutes, though this can be adjusted to meet your needs.

How often are sessions?
Most clients start with weekly sessions, but we can agree on a frequency that suits your schedule.

Where do sessions take place?
I offer sessions in person at a therapy room in Bushey, near Watford in Hertfordshire and online via secure video calls for those in locations across the UK, or for convenience and accessibility. See my services page for more details.

How do I book a session?
You can contact me through my website, via email, or by phone. Please see the Contact page for more details.

Depression, Anxiety & Bereavement

I’m feeling low or depressed. Can counselling help?
Yes. Counselling can provide a safe space to explore feelings of low mood, understand underlying causes, and develop coping strategies. Learn more about depression support.

I’m struggling with anxiety – what support can I get?
I can help you identify triggers, explore thought patterns, and develop tools to manage anxiety in daily life. Learn more about anxiety support.

I’ve recently lost someone and feel overwhelmed – can you help?
Absolutely. Bereavement counselling offers a safe space to process grief, understand your emotions, and gradually find ways to cope. Learn more about bereavement support.

Parenting & Family Life

Do you support parents at all stages of parenting?
Yes. I support parents from pregnancy and postnatal periods, through toddlers, school-age children, and adolescence. I can also help with transitions, life changes, or family conflict. Learn more about parenting support.

Can you help with behavioural issues or developmental challenges?
Yes. I work 1:1 with parents to come alongside them as they support their children with behavioural challenges, learning difficulties, or disabilities. I can also help navigate the emotional impact of diagnoses and signpost to appropriate services.

Do you support parents experiencing postnatal depression or anxiety?
Absolutely. I provide support for parents experiencing low mood, worry, or overwhelm after the birth of a child, helping to restore confidence and wellbeing.

Can you help if I struggle with patterns from my own upbringing?
Yes. We can explore how your early experiences of parenting may influence your approach today, helping to break unhelpful cycles and build confidence.

About Supervision

How is supervision different from therapy?
Supervision focuses on your work rather than on you personally. We'll explore how you experience your clients, including what the work stirs up in you, but the purpose is to support your practice.

What should I bring to a session?
Whatever feels most alive or difficult at the moment, such as a particular piece of work, a moment that stayed with you, or how you're feeling about the work. You may like to have access to any relevant notes paperwork, but this isn’t essential

Will you tell me what to do?
My approach is supervisee-led, so I'm more interested in understanding your experience than solving problems for you. I'll offer reflections, questions and challenge where they help, and I'm happy to explore theoretical approaches, ethics or good practice.

I'm not a counsellor. Can supervision help me?
Yes. It's valuable for anyone whose work carries emotional demands, and you don't need any counselling training to benefit. I've supervised Home-Start volunteers for eight years.

I'm a trainee. Can you meet my course requirements?
Yes. I'll make sure the areas your course requires are covered alongside whatever you bring, and I'm happy to liaise with your course tutor and complete relevant paperwork.

Is supervision confidential?
Yes. We'll agree a supervision contract at the start that sets out how confidentiality works, including its limits.

How do I know if we're a good fit?
I offer a free, no-obligation 15 minute initial conversation so you can ask questions and get a feel for how I work. We'll also check in regularly once we've started. Learn more about supervision

Practical & Legal

What are your fees?
50 minute counselling sessions are charged at £70, paid at least 48 hours in advance. Supervision is charged at £70 per hour.

Can I pay through my health insurance policy? I am registered with a number of health insurance providers including BUPA, Aviva, Vitality Health, WPA and AXA Health, so sessions may be covered depending on your policy. Please check with your insurer for eligibility.

Do you offer online sessions? Yes. Online sessions via Zoom are available for convenience, if distance or childcare is difficult or if you are unable to attend in person.

What if I need to cancel a session?
Please provide at least 48 hours’ notice. Cancellations within 48 hours may incur a fee.

How is my personal information handled?
Your privacy is important. I follow GDPR-compliant procedures. Please see the Privacy Notice for full details on how your data is collected, used, and stored.